Services and Support

Services on Offer

From the early days, Ballast knew that in order to make it stand out from its competitors, the company needed to offer fully integrated financial solutions to match clients’ home and business financial requirements.

In addition to Ballast’s Accounting Practice and Financial Planning Dealer Group, it boasts the following services under the one roof:

  • Mortgage Management and Finance
  • Superannuation

Ballast’s services are all administered centrally, with its ability to handle its business partners’ needs under one roof has remained a key Ballast strength.

Mortgage Management and Finance

Ballast Lending Central (BLC) is our major mortgage management operation. In simple terms, BLC sources wholesale funding from over 30 leading Australian financial institutions to purchase or refinance residential securities. Funding is then made available to the retail market through Ballast’s business partners.Mortgage management through BLC enables the group to control the end-to-end process of credit provision in the home loan marketplace from product development, product pricing, assessment and approvals through to customer care.

BLC home loan options meet the main requirements of customers in residential lending and have built in features and benefits that work for borrowers as their needs change.

BLC loan types include:

  • Term loans
  • Offset loans
  • Line of credit loans
  • Construction loans
  • Investment loans
  • SMSF loans
  • Specialty loans

Flexibility within BLC is paramount in order to meet the various and diverse individual circumstances of each customer in either a fully or self-verified situation. Therefore, BLC lending policies are designed to meet the needs of most people or entities including PAYG, Self Employed, Company and SMSF borrowers.

Ballast Lending Central Pty Ltd – ABN: 66 160 793 162
Australian Credit Licence Number: 431 251

Superannuation

Self-Managed Superannuation Funds (SMSF) now represent one third of Australia’s $1.5 trillion superannuation pool (source www.spa.asn.au).  Managing a SMSF however, can be onerous with all the administration and compliance duties that must be conducted, as well as keeping up-to-date with ever changing superannuation legislation. This is where Ballast steps in as a SMSF administrator.

Ballast handles all the important administrative duties and important compliance matters. All funds administered by Ballast are reviewed half yearly, and recommendations are given on new and existing investments based on a clients risk profile.

Ballast SMSF clients are provided with superior online consolidation portfolio accounts where they are able to access details including cash flow and portfolio capital growth components as well as overnight balances on investments.

Ballast Superannuation Management Pty Ltd – ABN: 55 087 486 584

Package of Support

As a Ballast business partner you have access to a package of support, which can be tailored to your business, including:

  • Superior Business Development Support
  • Compliance and Ongoing Learning
  • Software Solutions
  • Human Resources Management Support
  • Marketing Expertise

Superior Business Development Support

As a Ballast business partner, you will have a dedicated business building manager who will take the time to understand your business and the goals you have for the future. He or she will then assist you to build a business plan to help you achieve your goals and work with you to implement this plan.

Ballast knows that if it can help grow your business, this will ultimately help to grow Ballast. Therefore, the team at Ballast devotes its time to investing in its existing business partners and providing you the highest level of service, rather than searching for new business partners.

Compliance and Ongoing Learning

Ballast Compliance and Learning Centre (CALC) has designed a continuous learning and compliance program to ensure you stay up to date with industry changes.Forget about the struggle and confusion of new compliance regulations, about not having enough time to worry if you are doing things the right way. Ballast CALC will provide you with the necessary tools and templates to make the task easy.

Ballast CALC makes it easy for you to grow your knowledge and skills set so that you can become the expert in your field and pass the information on to your customers in a way that establishes strong relationships for future business opportunities.

If you require any courses to be delivered to your staff, Ballast can provide you with customised training. Ask your Ballast contact for a copy of the annual Ballast PD Training Program for more information about CALC.

Services offered by CALC:

  • Licence application assistance
  • Annual compliance certificate renewal
  • Compliance management system workbooks
  • External loan file audits for ACL holders and credit reps compliance
  • CPD monthly training
  • Help-line and update service

Ballast CALC is your platform for success in the financial and credit services sectors.

Ballast Compliance and Learning Centre Pty Ltd, ABN : 55 149 122 190
Australian Credit Licence Number: 432 272

Software Solutions

Ballast’s software is specifically designed to provide you with access to a complete suite of cost effective software materials, programs and solutions.

The software provides Ballast’s business partners with the ability to have complete control and visibility over all business aspects from the management of contacts through to management dashboards.Capabilities:

  • Business Benefits
  • Lead management tools
  • Commissions processing
  • Management reporting
  • Risk research
  • Super solutions

Human Resources Management Support

One of the biggest challenges small business owners face is staff management. Ballast has designed a Human Resources Management System (HRMS) to assist in people management responsibilities.

Ballast’s manuals and templates will help you manage your people more effectively and comply with relevant employee legislation, allowing you to focus on what you do best.

What is included in the Ballast HRMS:

  • HR procedure manual
  • HR induction manual
  • HR forms and templates
  • HR employee performance and review documents
  • Contractor agreements
  • Employee agreements